Event Center Services for Health

Enhanced continuity planning for health plans

Prevent operational disruption and manage smoothly whether you have a planned project or an unexpected event at hand. With SS&C’s Event Center, you’ll be able to maintain steady, efficient business operations when resources are strained, which reinforces your ability to deliver uninterrupted quality and safety for your members.

SS&C’s Event Center provides a scalable, flexible model, where you leverage our expertise in the areas of event management, staffing, project management, and operations for a variety of unexpected or disruptive events. As a result, your teams can focus on business as usual during times of heightened risk, which can lead to improved outcomes for members and stronger financial results. We help you add on-demand capacity for:

  • Inbound and outbound call center staffing during times of high call volume.
  • Print mail or digital mail during annual enrollment, natural disasters or anything in between.
  • Returned mail processing.
  • Medical Loss Ratio (MLR) disbursement management.
  • Document Review.
  • Data Entry.
  • And more…

The best time to hear about how we can help during a disruptive or unexpected event is before you experience one. Learn more about the Event Center.

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